Oregon Consumer League 
Oregon Consumer Research & Education Council

Please print out this form, complete it, and mail it to:

OCL, 
P.O. Box 10281
Portland, OR 97296-0281. 

Phone: (503)227-3882



Car Repair Complaint Form 

Your Name: 

Address 

Phone 

Car (Make, Model, Year) 

Where Repaired 
Repair Facility Address 
Phone 
Manager's name 
Salesperson's name 
Owner's name 

Price Paid  

Were you given a warrantee?  in writing?  verbally? 

Has it been honored? 

Have you complained (please see our Consumer Resource list for 
further information) : 

 The repair shop  OR Department of Justice-- Consumer Hotline

 Better Business Bureau  Fed. Trade Commission

 The manufacturer  The local trade assoc.



Do you still have the car? 

If yes, it is driveable?  Are you driving it?  
Is it safe? 




For all consumers, tell us what happened.