Oregon Consumer League 
Oregon Consumer Research & Education Council

Please print out this form, complete it, and mail it to: 

PO Box 10281
Portland, Oregon 97296-0281
Phone: (503)227-3882

Used Car Complaint Form 

Your Name: 

Address 

Phone 

Car (Make, Model, Year) 

Where Purchased 
Dealer Address 
Phone 
Manager's name 
Salesperson's name 
Owner's name 

Price Paid  Financed:  cash  lease dealer 
 finance  other 

Payments month/week:  Interest rate:

Were you given a warrantee?  in writing?  verbally? 

Has it been honored? 

Have you complained (please see our Consumer Resource list for 
further information) : 

 The dealer  OR Department of Justice-- Consumer Hotline

 Better Business Bureau  Fed. Trade Commission

 The manufacturer  The local trade assoc.



Do you still have the car? 

If yes, it is driveable?  Are you driving it?  
Is it safe? 


Who last owned the vehicle? 

Have you spoken to them?  yes  no

Did you have the car inspected by an independent mechanic before 
purchase?  yes  no

When you were buying the car, did you ask them:

Has this been in an accident?  yes  no

What's the car's history ? yes  no

Are there structural or mechanical problems?  yes  no

Anything else?  yes  no Please explain 

Did they make any representations at all about the quality of the 
car?  yes  no 
What did they say? 

Did they promise to make repairs before you bought it?
  yes  no 

Verbally?  or in writing? 

Did they make those repairs?  yes  no 

Was it safe when you bought it? brakes, carbon monoxide leaks, 
wheels falling off, door not closing  yes  no 

if not, why not? 

For all consumers, tell us what happened.